Florida Medical License–Common Patient Complaints
At Matthews Law Firm, P.A., we practice health law and deal with medical licensing issues in Florida. A common question we receive from those in the field is ‘What are the most common patient complaints filed with the department?’
Typically, when a patient files a complaint with the Department of Health, the reasons include one or more of the following (note: this is NOT an exhaustive list):
- Quality of care
- Misdiagnosis of condition
- Substance abuse
- Advertising violation
- Unlicensed practice
- Inappropriate prescribing
- Sexual contact with patient
- Insurance fraud
- Misfilled prescription
- Excessive test or treatment
- Failure to release patient records
- Impairment/medical condition
- Patient abandonment or neglect
Usually, the department will not get involved with the following types of complaints:
- Fee disputes
- Billing disputes
- Personality conflicts
- Bedside manner or rudeness
Being aware of the most common patient complaints can help a health practitioner adhere to proper standards of care and better protect his or her medical license.
(Disclaimer: This post is not intended as legal advice nor does it create an attorney-client relationship.)