Posts Tagged ‘common patient complaints’


Florida Medical License–Common Patient Complaints

Thursday, July 28th, 2011

At Matthews Law Firm, P.A., we practice health law and deal with medical licensing issues in Florida.  A common question we receive from those in the field is ‘What are the most common patient complaints filed with the department?’

Typically, when a patient files a complaint with the Department of Health, the reasons include one or more of the following (note: this is NOT an exhaustive list):


  • Quality of care
  • Misdiagnosis of condition
  • Substance abuse
  • Advertising violation
  • Unlicensed practice
  • Inappropriate prescribing
  • Sexual contact with patient
  • Insurance fraud
  • Misfilled prescription
  • Excessive test or treatment
  • Failure to release patient records
  • Impairment/medical condition
  • Patient abandonment or neglect

Usually, the department will not get involved with the following types of complaints:

  • Fee disputes
  • Billing disputes
  • Personality conflicts
  • Bedside manner or rudeness

Being aware of the most common patient complaints can help a health practitioner adhere to proper standards of care and better protect his or her medical license.

(Disclaimer: This post is not intended as legal advice nor does it create an attorney-client relationship.)